Refund policy
LUXE SCIENCE LAB RENTAL AGREEMENT
Last Updated: June 2026
Thank you for choosing Luxe Science Lab. By renting a device from Luxe Science Lab, you acknowledge and agree to the following terms and conditions.
1. Ownership of Rental Equipment
All rented devices, accessories, manuals, charging equipment, carrying cases, packaging materials, and related contents remain the sole property of Luxe Science Lab at all times.
No ownership rights are transferred to the renter. The customer is granted only a temporary right to possess and use the equipment during the rental period.
2. Rental Period
The rental period begins on the delivery date confirmed by the shipping carrier and continues for the rental term selected at checkout.
The renter is responsible for returning the device and all included components on or before the rental due date unless an extension has been approved by Luxe Science Lab.
3. Extensions
Current renters may be eligible to extend their rental subject to inventory availability.
Extension periods vary by device and may range from 2 to 6 weeks.
Requests for extensions must be submitted before the rental end date. Extensions are granted on a first-come, first-served basis and cannot be guaranteed.
Extension fees must be paid before the extension period begins.
4. Use of Equipment
The renter agrees to use the equipment only as intended and in accordance with the manufacturer’s instructions.
The renter agrees not to:
- Modify, alter, repair, or tamper with the equipment.
- Allow unauthorized persons to disassemble the equipment.
- Use the equipment in a manner inconsistent with manufacturer recommendations.
- Transfer, sublease, lend, or rent the equipment to another person.
The renter assumes responsibility for proper use of the equipment during the rental period.
5. No Medical Advice
Luxe Science Lab provides access to wellness technology and educational information only.
Luxe Science Lab does not provide medical advice, diagnosis, treatment, or healthcare services.
Statements made on this website or in accompanying materials have not been evaluated by the U.S. Food and Drug Administration unless specifically stated by the manufacturer.
Customers should consult their physician or healthcare provider regarding any medical condition or before beginning any wellness program.
6. Care of Equipment
The renter agrees to exercise reasonable care while the equipment is in their possession.
Equipment must be protected from:
- Loss
- Theft
- Abuse
- Misuse
- Neglect
- Unauthorized modifications
- Exposure to damaging conditions
Normal wear from proper use is expected and will not result in charges.
7. Return of Equipment
The renter agrees to return all rented equipment, accessories, manuals, charging components, carrying cases, and included items by the return due date.
Returned equipment should be packaged securely using the original packaging whenever possible.
Customers are responsible for following the return instructions provided by Luxe Science Lab.
Failure to return all included items may result in additional charges.
8. Late Returns
Equipment not returned by the due date may be subject to late fees as disclosed on the Luxe Science Lab website.
Luxe Science Lab reserves the right to charge approved late fees to the payment method on file.
Continued failure to return rented equipment may result in replacement charges and collection efforts where permitted by law.
9. Lost, Stolen, Missing, or Damaged Equipment
The renter is financially responsible for any rented equipment that is lost, stolen, destroyed, or damaged beyond normal wear and tear while in their possession.
Replacement charges may include:
- The replacement value of the device
- Missing accessories
- Missing chargers
- Missing carrying cases
- Missing packaging components
- Shipping and processing costs associated with replacement
Luxe Science Lab reserves the right to determine whether equipment damage exceeds normal wear and tear.
10. Payment Authorization
By entering into this rental agreement, the renter authorizes Luxe Science Lab to charge the payment method on file for:
- Approved rental extensions
- Late fees
- Missing accessories or components
- Replacement costs for lost or severely damaged equipment
- Shipping charges resulting from customer error
- Unpaid obligations arising from this agreement
The customer will be provided documentation supporting any such charges upon request.
11. Limitation of Liability
To the fullest extent permitted by law, Luxe Science Lab shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use or inability to use rented equipment.
The renter assumes all responsibility for use of the equipment and any outcomes associated with such use.
12. Indemnification
The renter agrees to indemnify, defend, and hold harmless Luxe Science Lab, its owners, officers, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:
- Misuse of rented equipment
- Violation of this agreement
- Failure to follow manufacturer instructions
- Injury or damages resulting from improper use of rented equipment
13. Governing Law
This agreement shall be governed by and interpreted under the laws of the State of Florida without regard to conflict of law principles.
Any disputes arising under this agreement shall be resolved in the appropriate courts located within the State of Florida.
14. Entire Agreement
This Rental Agreement, together with any policies referenced on the Luxe Science Lab website, constitutes the entire agreement between the renter and Luxe Science Lab regarding rental services.
15. Acceptance of Terms
By checking the agreement box during checkout, signing electronically, or placing a rental order through Luxe Science Lab, the renter acknowledges that they have read, understood, and agree to be bound by this Rental Agreement.
If the renter does not agree to these terms, the rental order should not be completed.